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What is intent data?

Intent data is behavioral and research signal showing that a company, or a person at that company, may be in market for a solution, such as reading about a problem, comparing vendors or visiting a pricing page. It is most useful combined with ICP fit and accurate contact data, because a signal alone does not say who to reach.

Last updated · Chronos Resources

What are the main types of intent data?

Intent data is usually grouped by who collects it and where the activity happens.

How is intent data different from firmographic data?

Firmographic data describes what a company is. Intent data describes what a company is doing right now. The first answers whether an account fits your market. The second hints at whether now is a good time to reach out.

DimensionFirmographic dataIntent data
What it describesIndustry, company size, revenue, locationResearch and buying activity on a topic or category
Question it answersDoes this account fit our ICP?Is this account active on the problem we solve?
How often it changesSlowlyQuickly, as research starts and stops
Best useBuilding and filtering the target listPrioritizing and timing outreach within that list

Neither replaces the other. An account showing strong intent but sitting outside your ideal customer profile is still a poor target, and a perfect-fit account with no visible activity can still be worth a well-researched message.

How do outbound teams use intent data?

  1. Prioritize the list. Score accounts on fit and intent together, and work the ones that rank high on both first.
  2. Find the right person. Third-party intent is usually measured at the account level, so the team still has to work out who is researching and who decides. That is where enriched contact data comes in.
  3. Shape the opening message. Lead with the problem the signal points to, written for that person's role. Do not tell a prospect you can see their research. Make the message relevant on its own merits.
  4. Watch existing customers. A customer researching competitors can be a churn risk, and research into a problem you solve elsewhere can point to an expansion conversation.
  5. Trigger workflows. Start a sequence or alert a rep when an account crosses an agreed threshold, instead of reviewing dashboards by hand.

What are the limits of intent data?

How Chronos uses buying signals

Chronos starts from fit and adds timing. You enter your company website, and Chronos analyzes it and extracts a structured ICP: industries, roles, company sizes and buying signals. You can review and edit that ICP before any outreach begins.

From there, Chronos finds matching contacts through a waterfall enrichment process across several data sources and enriches them with verified work email, role and company details. It also draws on live signals such as a recent LinkedIn post, a new role or a promotion, or fresh company news, which help show why a contact is a fair ICP match right now.

Every prospect then gets a unique message that references concrete facts about them and their company, sent on the channels you connect. Chronos is designed never to send hardcoded templates.

Key takeaways

Point Chronos at your website and it builds your ICP, including buying signals, then sources and personalizes outreach to match. Start free →

Frequently asked questions

What is intent data?
Intent data is behavioral and research signal suggesting that a company, or someone at it, may be in market for a solution. It shows timing, not fit, so it works best alongside an ideal customer profile and accurate contact data.
What are the three types of intent data?
First-party intent data comes from properties you own, such as your website, emails and webinars. Second-party intent data is another company's first-party data shared through a partnership, such as a software review site. Third-party intent data is collected across external websites and content networks and licensed to sales and marketing teams.
Is intent data the same as firmographic data?
No. Firmographic data describes what a company is, such as industry, size, revenue and location, and tells you whether it fits your market. Intent data describes what a company is doing right now, which hints at timing.
Can intent data prove that someone wants to buy?
No. Students, researchers, job seekers and competitors read the same content buyers do, and signals go stale quickly. Treat intent as a reason to prioritize and research an account, not as certainty.
How does Chronos use buying signals?
Chronos analyzes your website and extracts a structured ICP that includes buying signals, then finds and enriches matching contacts through a waterfall of data sources and writes each message around concrete facts about that prospect and their company.

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